Service Charge Arrears Letter Generator

Generate a templated service charge arrears letter at one of three stages. The letters state what is outstanding, what it relates to and when it fell due, and invite the leaseholder to correct the figure or arrange payment. They assert no deadline, charge or legal consequence — those depend on your lease, and this tool has not read it.

Letter stage

RTM/RMC company name *

Company address

Leaseholder name *

Unit number

Block name

Amount owed (£) *

Period covered

Date the charge fell due *

Required. Taken from the demand you issued — the letter states it.

Lease clause reference

About this tool

This generator produces a template letter at one of three stages. ⛔ Deliberately, none of them threatens a consequence. No payment window, no charge, no referral anywhere. Whether a particular step is open to your company, and on what timing, depends on your lease and on facts this tool has not seen — so it does not assert them. The letters are held to the same screen the paid product applies to its own chase letters, enforced in our test suite rather than by careful writing.

The third letter points the leaseholder to the Leasehold Advisory Service for free independent advice. That is a signpost to their rights, not a step against them.

Remember the 18-month rule: under Section 20B of the Landlord and Tenant Act 1985, a leaseholder is not liable for costs incurred more than 18 months before the demand is served, unless they were notified in writing within that window both that the costs had been incurred and that they would be required, under the terms of their lease, to contribute to them. Do not let the clock run.

These letters are templates — adapt them to your specific lease terms and circumstances. For a complex dispute or large arrears, take your own advice.

Chasing arrears shouldn't be this manual

LevyBoard tracks arrears, composes chase letters and records payments against the demands they settle.

Start with LevyBoard

Free for 30 days, no card needed, and nothing is charged during the trial. To carry on after that, add a card before it ends.

These letter templates are for general guidance only and do not constitute legal advice. Adapt to your lease terms.

Where this wording comes from

SI 2007/1257 regulation 3 — transcribed verbatim from legislation.gov.uk, retrieved 2 September 2026.
SI 2003/1987 Schedule 4, Part 2 — transcribed verbatim from legislation.gov.uk, retrieved 2 September 2026.

We use the text as it is currently in force, not as originally made. Each stored provision is byte-compared against its recorded hash before anything is issued. How we check this.

SI 2007/1257: the as-made and in-force texts differ — the as-made version names the leasehold valuation tribunal, which the in-force text replaces with the First-tier Tribunal. We transcribe the in-force text.
SI 2003/1987: its as-made and in-force operative texts are identical, and it carries no operative tribunal reference. We still cite the in-force version, so a future amendment cannot pass unnoticed.